Customer Testimonials

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DealerRater Jun 3, 2021

Hello Thank you Sara Ann for all of your kindness during my visit May 29th what a great 60th birthday present the experience was. My new Murano is a dream come true you were so helpful. Tell your mom I said Thank you, Dolly Mitchell

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DealerRater Mar 19, 2021

My experience with Kraft Nissan was amazing. I met with Aaron Bowser who assisted in providing me a rental as the recall is pending for the stop lamp switch, as my Nissan Sentra was shutting off and on after purchasing it 3 months prior. Thank you so much Aaron for being so knowledgeable and helpful in helping me finally figure out what was going on with my car! Thank you!!

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DealerRater Dec 23, 2020

Thank you Paul Maraist and Ed Baker for the great hospitality. You guys make this experience very easy and smooth for me. I truly appreciate it. I Love My Q50....

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DealerRater May 28, 2019

Found a 2019 on internet, NOT at Kraft. Emailed I was interested in vehicle. Next day, Kraft Nissan drove to pick up car so I could look at it. There were no commitments on my part. This was good will on Kraft’s part. Test drove, liked, made offer, bought. No high pressure sales, no “let me talk to my manager”, no games. Why can’t every car dealer learn these lessons? I am a return customer and will return again.

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DealerRater May 3, 2018

I sent my mother to Kraft to have her AC checked out when it suddenly started blowing warm air. I made an appointment for her, and Dylan was very nice to her when she arrived. He checked out the controls and discovered that the main button had been turned off . He still sent the car into the shop to be sure that was the only issue. They returned the car in less than 15 minutes and sent her away reassured her AC was ok. They charged her nothing!!!! Thank you Kraft Nissan.

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DealerRater May 12, 2017

Jacob was a very sweet and awesome person he was such a great help with helping me purchase my first official car. I had no problem he gave me just what I needed and I had no complications at all.

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DealerRater Mar 31, 2017

Brought my 2016 Nissan altima in for an oil change. Nice waiting room and facility. Got me in and out in a timely manor. Thank You

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DealerRater Mar 5, 2017

Our car shopping experience could not have been any easier! Curtis, was patient and listened to our needs and there was never any pressure to buy. His customer service was outstanding and the entire Nissan team was friendly and courteous. We will definitely be referring family and friends!

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DealerRater Mar 5, 2017

Jack, Curtis and Joe were awesome. Went in just to look and came out with a 2017 Rogue and a 2017 Titan. They made us feel welcome and above everything they were genuine. I have bought from Ford, and Dodge in Tallahassee and they cannot compete with the customer service that Kraft displays. I will recommend them to everyone I know.

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DealerRater Jul 14, 2016

I just purchased a new tool box for my Nissan Frontier from the parts department at Kraft Nissan. The installation turned out to be far more difficult than I had thought. Seth Robertson and Simon Ince took the time to install the box for me. They were both extremely pleasant. Seth and Simon are a credit to Kraft. When they were finished, Seth brought the truck to me in a timely fashion and, again, was very pleasant. I appreciate their professionalism and their dedication to their customers.

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DealerRater Jun 2, 2016

It was a wonderful experience. Most of the other dealerships pressured me and were so aggressive. They were very accommodating and I would refer anyone to this location. Specifically to see Malik Mangum

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DealerRater May 26, 2016

I got a 2016 Nissan for 0 down and the best possible payment a month. They treated me like I was a person, not a pay check. Not to mention, the staff was friendly, up front, trustworthy, and all around spectacular! My car was washed, detailed, gas was filled, and the Bluetooth was hooked up. All I had to do was drive it home! Because of Kraft Nissan, I'm driving a reliable, terrific vehicle. I would recommend them to ANYONE looking for a car!

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DealerRater May 21, 2016

I went to Nissan to find a car and immediately I was introduced to Malik. I was impressed by all the plaque he has on his desk. He was very friendly and easy to talk to. U can telk he loves his job. He made sure I understood every thing dealing with the car and the paperwork. I would recommend anybody who goes to Nissan to talk with Malik.

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DealerRater May 20, 2016

I was in need of a new vehicle and had done my own research prior to my visit. Not only were the people at Nissan helpful in attending to my needs and concerns but they provided a better solution for me in acquiring a vehicle that is both economical and stylish. Jeremy Lowery was particularly instrumental in helping me decide on a purchase. I wandered into Kraft Nissan that morning and drove home with satisfaction and peace of mind. Thank you!!

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DealerRater May 19, 2016

I have to say i love my Nissian Rogue and Kraft Nissian in Tall Fla. The best experience was the salesman Jeremy. I have to say he made me feel like family and he was truly a blessing. Karen

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DealerRater May 19, 2016

Recently purchased our 2nd new vehicle from Kraft Nissan. We have been extremely pleased with the dealership sales and service department! Would highly recommend asking for Jeremy Lowery in sales as we felt he went above and beyond to help us acquire our vehicle!

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DealerRater May 19, 2016

I am always apprehensive about buying a new car and feeling pressured and hounded by a salesman. That was not my experience here. I had a very helpful salesman, Jeremy, who was very knowledgeable and made the whole experience enjoyable. I will definitely be doing more business here.

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DealerRater May 19, 2016

I had a great experience at Kraft Nissan. I've been treated Poorly by dealers in the past, but Jeremy Lowery treated me right. Took care of me quickly, found what I needed, and saw everything through until the end. Love my new Altima. I would highly recommend Kraft to anyone I know.

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DealerRater May 17, 2016

From my initial inquiry of a vehicle to the final sale, Malik met all of my needs. Even after purchasing the vehicle he is very attentive to my needs.

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DealerRater May 17, 2016

I am credit challenged but Malik Mangum said no problem, we can still get you into something. And that he did. He was very knowledgeable, professional and caring. He put my mind at ease. Thank you very much Malik Mangum for helping me to become the proud owner of a 2012 Nissan Versa!

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DealerRater May 16, 2016

Mr. Malik Mangum @Nissan Kraft I would like to take this opportunity to thank you for assisting me with the purchase of my 2016 Nissan Versa. This was such a great investment for me and my daughter. I appreciate the time and effort you took with me and encouraging me not to give up while understanding I did not have the perfect credit score. I am so thankful there are still some nice people in the business of assisting and helping others. Again thanks for your assistance and helping me with my selection you have no idea how grateful I am ...

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DealerRater Mar 9, 2016

Gave a summary of what I needed and got exactly what I wanted! I had just been in a car accident so getting another vehicle wasn't in the books for me so I had limited options for a new car. Kraft Nissan was able to work with me to get me into my new vehicle. Seth Robertson was my salesman and he is fantastic! Definitely NOT the usual mundane salesman that you usually come in contact with when buying a new car. He has such a great personality and anyone in the market looking for a new car I ...

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DealerRater Feb 29, 2016

I was in a car accident when I hit a deer and my car was totaled. I went to see Malik Mangum at Kraft Nissan and he got me into a new car for a fair price and was able to roll my negative equity into the new loan quickly. Car buying is really never fun when you have to do it, but I enjoyed his personality and his professionalism. He is the only person I'd recommend to buy a car from in Tallahassee. Everett

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DealerRater Feb 5, 2016

Malik is one of the best salesman ever. Malik made car shopping fun. Malik helped me purchase my very first car. I love my 2008 Nissan Ultima.

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DealerRater Oct 14, 2015

My friend recently purchased a vehicle from Malik. He mentioned that the experienced was excellent and easy. I was in the market for a new car, so I decided to go see Malik . The experience was nothing short of amazing . It was fast . He is very knowledgeable about the product and he loves what he does . I would recommend him to all my friends and family.

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DealerRater Aug 28, 2015

After looking for a car at several other dealerships and having to still put money down with a trade in, Kraft Nissan was my last resort. The first person I saw when I got out my car was Malik and he was very helpful and great to work with. Not only did he help me find what I wanted, I had to put no money down and drove away with a 2010 Altima and monthly payments within my price range. Malik is one of the best car salesman I've met and the my experience in working with him were a ...

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DealerRater Aug 18, 2015

Malik is one hell of a salesmen! I felt extremely comfortable making the decision on buying my first car without any hesitation. Because of him, my experience at Kraft Nissan was quick and easy. I have no complaints at all. I couldn't ask for a better salesmen than Malik. His great demeanor & enthusiasm is what gave me a sense that he is extremely reliable and works very hard to make sure your decision is the best decision. I RECOMMEND ANYBODY TO MALIK ANY DAY! Awesome guy

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DealerRater Jun 30, 2015

I really enjoyed my car purchasing experience this weekend with Malik. He was very nice, personable and professional. Everyone seemed to be really nice and willing to help which made me feel really comfortable while I was there at the dealership. I would recommend Kraft Nissan to all of my friends here in the Tallahassee area!

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DealerRater Jun 29, 2015

After graduating a few months ago I decided it was time for a change after a long search for great deals a friend of mines refered me to Malik over at Kraft Nissan. He exemplify!!the meaning of great customer service. Malik was very know knowledgeable on the vehicles and lead me to exactly what I wanted. I'm very satisfied with my new ride and will continue to refer friends and family to him.

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DealerRater Jun 24, 2015

Mr. Chris Kraft politely explained that he cannot do 30 minute oil changes and why. Nissan puts out flyers that say 30 minutes or its free. A lot of dealers are telling Nissan stop it we need more time. Mr. Kraft said service needs ruffly 45 minutes to change oil, check the system, fill fluids, and test it. So be patient at the dealership and Kraft will do a great job.

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DealerRater Jun 19, 2015

I had a great experience here. I'm a recent graduate and I have less than perfect credit, but Malik had his mind set on me driving away in a car and I did. It was a very enjoyable experience and I am happy that my first car was purchased at this dealership. I have no regrets!

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DealerRater Jun 17, 2015

After years of having a used car I decided to consider a brand new car. I was unsure if I would get approved because I didn't have Amazing Credit. But they accepted my trade in and I now have a 2015 Nissan Altima!! Thanks Malik!

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DealerRater Jun 17, 2015

Solid and fast service department, really helped me out in a pinch when I needed repair quickly ! Friendly, fast and good service. Thank you, I'll be back !

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DealerRater Jun 15, 2015

I was just looking online and submitted the type of car I wanted, I didn't expect anything to come from it, but someone from the dealership called me and they're were so sweet and helpful, answered all of my questions and set up an appointment for me to come in. I was so impressed once I got there, I was greeted at the door and helped every step of the way. There was a very different vibe there than any other dealership I've been to. Needless to say, I ended up purchasing a vehicle there. I worked ...

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DealerRater Jun 15, 2015

My first time buying a car was a success thanks to Kraft! Such a helpful staff! Can't wait to drive to class in my new Ultima!

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DealerRater Jun 13, 2015

I must say that there are not enough words to describe MALIK MANGUM in this column, for i know that there were many many let downs from other dealers that i have gone to and did not get the results like i got at Kraft Nissan. MALIK MANGUM went out of his way to make sure that the need that my husband and i came for it was met. We were able to drive off of the lot with a 2015 Nissan Sentra. I have never owned a brand new car in my life until i went to Kraft Nissan and ...

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DealerRater Jun 13, 2015

My experience at Kraft Nissan in Tallahasse Florida was very satisfying. I will recommend you to my family and friends. Your salesman Malik Mangum was very knowledgeable and professional. He kept a smile and was very positive. Thank you so much Malik! I give you all fives. Tereasia Lovett

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DealerRater Jun 9, 2015

I purchased my first car, 2011 Ford Fusion, with the help and guidance of Malik Mangum. I was referred to Malik by Cole, the internet manager, and that was the best decision. I am a very indecisive person, but Malik was very patient and courteous to me. I narrowed my options down to a 2009 Maxima and 2011 Ford Fusion; the Fusion was best for me. My car runs like it's brand spankin' new and I'm in love with it. The service department was helpful as well. I would recommend Kraft Nissan and salesmen Malik Mangum to anyone. I'll be ...

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DealerRater Jun 4, 2015

I would like to share my appreciation and gratitude to Malik Mangum. I visited your dealership early AM on a Monday morning. This young man greeted me with a warm smile. He was very courteous and professional. I had visited another dealership before coming to Kraft and surely didn't get the same service there. I looked at several cars and took a test drive. He displayed admirable patience and great people skills. Needless to say I purchased my first new vehicle. My experience at Kraft was very pleasant and I am very happy. I have recommended my friends and ...

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DealerRater Jun 3, 2015

I recommend Kraft Nissan to everyone. They give outstanding customer service and are very friendly. Thanks to Kraft Nissan I bought my first car! I give Kraft two thumbs up.

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DealerRater Aug 1, 2014

I bought a car in July from Kraft Nissan and was pleasantly surprised by the prompt, professional sales help I received from Harvey Brown and Bill Johnson ( finance). I didn't feel like I was being mislead or lied to about pricing because they showed me everything I needed to see in order to make a wise purchase. I had such a good experience that I recommended the place to my friends and they purchased from Nissan too. Now we are all happy Nissan customers.

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DealerRater Mar 22, 2014

Jamie was and overall great person in helping me find the car I truly enjoy I would really recommend him to others I say one time for ( pork chop) he's the best

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DealerRater Feb 26, 2014

Tom Villaverde is the type of salesman you want to do business with. He's friendly, knowledgeable, provides excellent customer service before and after the sale and last but certainly not least he's not pushy.

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DealerRater Nov 26, 2013

Awesome experience all the way around! Chris London was fast and friendly just like they advertise. Price was great and I did not even have to haggle. I recommend Chris and Kraft nissan to eveveryone!

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DealerRater Sep 19, 2012

Went in to look at the Nissan vehicles. Pretty much had made up my mind on a Ford Flex or Toyota. Brendan was my salesman and he took his time to go over each vehicle I might have an interest in. Last vehicle I looked at was the 2012 Quest. I actually like it but thought I would never get a good price on both vehicles I was trading in. For some reason, over the last 12 years I have never bought a vehicle in Tallahassee. The deals were always better out of state. Anyway, Kraft gave me a great price on ...

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DealerRater Aug 30, 2012

Found the used car we were searching for with the low mileage and price. The car sale was quick and easy. We were very pleased with the service we received.

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DealerRater Feb 7, 2012

Walking into this dealeship I felt confused and not sure if I would find the car that was right for me . I've gone out numerous of times looking for a car and when I got there I felt rushed and I felt they we're just trying to sell me something that just wasn't me and I didnt feel like they cared but not at kraft. As soon as I walked through the doors I was greeted with a smile and a hand shake even a little joke which broke the ice of discomfort. I felt like mr. ...

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DealerRater Oct 1, 2011

My experience with Michelle at Kraft Nissan was great. I submitted a request on line and was contacted back within minutes over email. I told her what I was looking for and she made it happen for me. She found the vehicle at the price I wanted. She made it so simple and we did it all through email. I would recommend Kraft Nissan anytime but most of all Michelle was a much a pleasure to work with in person as she was through the web. I give two thumbs UP!

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DealerRater Sep 21, 2011

I bought a 2011 Juke from Kraft. I'd spent months researching the Nissan product compared to Honda and Toyota. The reason I bought the car from Kraft came down to the way they handled me as a customer. Cliff Seabrooks was awesome. He let me take all the time I needed to make the right decision for me and my family. He didn't pressure or push in anyway. I have the cutest Juke ever because Jim Sartin listened to what I wanted. He matched all my criteria, and then some. My expectations were exceeded in every way. In the ...

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DealerRater Mar 6, 2011

I bought my car from this dealership back in '08! Never once have I had a problem with them. They remember me every time I walk in the door. Just awesome customer service. They fix things under warranty without being asked and just treat me great! There is nothing bad about this place. They take care of their customers and reach so far as to rent them a car if needed at their own expense so that you are able to get around for the day (this is of course if your Nissan is under warranty). Everyone there is just very ...

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